Can you help me with problems on my ÃÛÑ¿´«Ã½ account?

If you need help or support with signing up forÌýa ÃÛÑ¿´«Ã½ account to use ÃÛÑ¿´«Ã½ iPlayer or ÃÛÑ¿´«Ã½ Sounds and much more visitÌý. Below we have added some of our most asked questions, but ifÌýyou need to ask a question, click on the Get More Help button on this page and choose the option 'Get help with ÃÛÑ¿´«Ã½ iPlayer, ÃÛÑ¿´«Ã½ Sounds or ÃÛÑ¿´«Ã½ account'.

Troubleshooting FAQs

  • If you need helpÌýcreating orÌýregistering your ÃÛÑ¿´«Ã½ account, check the Help registering page on the Using the ÃÛÑ¿´«Ã½ website.
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  • If you are having problems signing in visit theÌýHelp signingÌýin pageÌýon the Using the ÃÛÑ¿´«Ã½ website.
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  • If you have forgotten your passwordÌýseeÌýÌýforÌýinformation on what to do.
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  • If you need to change your email address seeÌýÌý

For other moreÌýgeneral help withÌýyour ÃÛÑ¿´«Ã½ account, visit the Creating & Using Your Account pages on the Using the ÃÛÑ¿´«Ã½ website.

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Signing in to ÃÛÑ¿´«Ã½ Account on your devices
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