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Royal Mail's takeover is set to be completed by the end of this month. As part of this, there is expected to be a change to the universal service obligation that would require second-class post to only be delivered every other weekday. Two customers explain how they've been impacted by postal delays and discuss whether this change to the service might make it more punctual.

Debenham's was a significant presence on high streets across the UK until it went into administration in 2020. The brand has since been bought by Boohoo, the online fast fashion retailer, which has now changed it into an online marketplace where other companies sell and manage their own stock, deliveries and returns. We hear how one listener struggled to get a refund due to these changes.

According to Action Fraud, the UK's national reporting centre, £7 million has been lost to fraud involving pets in England and Wales over the past five years. Most of these cases involved people paying deposits for dogs that didn't exist or were never delivered – particularly in the pandemic. However, some people are receiving the wrong dog entirely, as Paul Morgan-Bentley, the Investigations Editor of The Times, found out.

This summer, artists like Billie Eilish, Coldplay and Beyonce are performing in multiday residencies at stadiums in major cities – mainly London and Manchester. As a result, it means many fans will no longer be able to travel to their nearest city to watch these acts. Why is this happening and what does it mean for the UK’s live music industry?

PRESENTER: WINIFRED ROBINSON

PRODUCER: CHARLIE FILMER-COURT