The 'nice pic, Phwoar!' moment
It’s been a year full of cringe worthy embarrassment for big companies trying to look good on social media.
This week, ÃÛÑ¿´«Ã½trending radio re-tells the stories of how McDonalds, Ryanair and others engaged with the public - and sometimes fell flat. Anne-Marie Tomchak meets the head of communications for Ryanair, whose CEO tweeted 'nice pic, Phwoar' during a real social media engagement session.
So what are the secrets of looking good on social media? And how do you cope when the whole world suddenly targets you on-line, for example for having the same name as a celebrity.
Featuring Esra Dogramaci, ÃÛÑ¿´«Ã½ digital media consultant, in the studio.
Join the conversation on Twitter #ÃÛÑ¿´«Ã½Trending
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- Sat 4 Jan 2014 14:50GMTÃÛÑ¿´«Ã½ World Service Online
- Sun 5 Jan 2014 04:50GMTÃÛÑ¿´«Ã½ World Service Online
- Sun 5 Jan 2014 23:50GMTÃÛÑ¿´«Ã½ World Service Online
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In-depth reporting on the world of social media