South Korea: Why are more stores going staff-free?
We visit the country's unmanned outlets, from an ice cream shop to a fully operational bar, to see the innovative ways a nation is trying to reduce its reliance on labour.
A shortage of workers is leading some retailers to forgo hiring altogether. The number of unmanned, or staff-less stores in South Korea has grown rapidly in recent years - from ice cream shops to bustling cafes and bars.
We explore how these unmanned stores operate and if they can offer a solution to the country’s demographic problems. Is this the answer for business to keep things running when there aren’t enough people to work?
Producer/presenter: David Cann
(Image: An unmanned bar in Seoul, South Korea)
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- Wed 9 Apr 2025 07:32GMTÃÛÑ¿´«Ã½ World Service
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Business Daily
The daily drama of money and work from the ÃÛÑ¿´«Ã½.