Known Issues

    iOS | Under investigation

    Why can't I switch off autoplay on my iOS device?

    Some iOS users are unable to switch off autoplay

    iOS | Update

    How can I update the Sounds app if the App Store says it requires a later iOS version?

    Users are being told they need a later iOS version to update the app

    Smart speaker | Update

    Why do ÃÛÑ¿´«Ã½ Sounds streams stop or cut out when listening on my Alexa device?

    ÃÛÑ¿´«Ã½ Sounds playback on Alexa stops or cuts out

    ÃÛÑ¿´«Ã½ Radio 4 | Update

    Why is the sound distorted on episode nine of The Whisperer in Darkness?

    Audio intentionally distorted in episode nine of The Whisperer in Darkness

    Mobile/Tablet app | Update

    Why are some programmes not available to download on the app?

    Download option not available for some programmes