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Claims Management, Coffee and Heathrow

The perils of contacting motor insurance claims lines.

• 53 mins

Call You and Yours - Cost of Care

How much are you paying for adult social care?

• 53 mins

Are we too tolerant of fraud?

Spain's expat homes crackdown. And are you a fraudster?

• 53 mins

Trading Standards, Mystery Holidays, Village Takeover

'Postcode lottery' in trading standards leaves millions of consumer exposed.

• 53 mins

Call You and Yours: Renting, Buying and Selling

How is the housing market affecting you?

• 53 mins

Fake Bailiffs, Heat Pump Tourism and Supermarket Loyalty Cards

The fake bailiffs trying to scare people into paying up for debts they don't have.

• 53 mins

Holiday Payments, Scottish Salmon, International Students

Are you committed to an online holiday booking if you haven’t paid yet?

• 53 mins

Call You and Yours: Finding a Dentist

How easy is it to see a dentist where you live?

• 53 mins

Charging for Compensation Claims, The Slowest Public Transport and Ground Rent

Why is the Financial Ombudsman charging firms to refer compensation claims?

• 53 mins

Service Charges, Korean Skincare, Pet-Nups

The annual service charge for a flat in England and Wales rose by 11% in 2024.

• 53 mins

Call You and Yours: Social Media

How does social media work for you?

• 53 mins

Knitted cardigan scams, Stout, Sim swaps

Shari Vahl reveals how cheap cardigans are a front for a web of organised crime.

• 53 mins

Own Labels; Fake-Aways; Set-Jetting

The rise of 'location vacations', and how we learned to love own-label brands.

• 53 mins

Call You and Yours: Going Green

Is going green affordable for you?

• 53 mins

Sky High Water Bills, Planning Pemission Charges and 30 Years of Girl Talk

What can you do if your water company bills you £19k for a two-bed flat?

• 53 mins

Tesla sales, Vulnerable Customers, 90s Perfume

Are people buying fewer Teslas because of Elon Musk?

• 53 mins

Call You and Yours: Customer Service and Chat Bots

Are AI chat bots making customer service better?

• 53 mins

Private Therapists, Airfares, Stolen ÃÛÑ¿´«Ã½s

How one man's four-year ordeal to regain his stolen house is finally ending.

• 53 mins

Gap Finders: Scamp & Dude founder Jo Tutchener-Sharp

Gap Finders: Scamp & Dude founder Jo Tutchener-Sharp.

• 53 mins

Five Years Since Lockdown, Pop-up Campsites, Gaming and Well-being

Five years after the first Covid lockdown, what has been the lasting legacy for consumers?

• 53 mins

How Did Covid Affect Your Finances?

Call You and Yours: How did Covid affect your finances?

• 53 mins

Subscription Traps, Buy-to-let Landlords, Basket of Goods

Have you ever fallen into a subscription trap?

• 53 mins

Gap Finders: ByWay founder Cat Jones

Gap Finders: ByWay founder Cat Jones.

• 53 mins

24/03/2025

News and discussion of consumer affairs

• 53 mins

Call You and Yours: Antiques and Vintage

Do you buy or sell vintage furniture?

• 53 mins

Service Charges, Railway Arches, Fast ÃÛÑ¿´«Ã½wares

Social housing tenants face significant service charge increases.

• 53 mins

Gap Finders: Alex Partridge, founder of UniLab and LadBible, plus ADHD Chatter podcast

Gap Finders: Alex Partridge, founder of UniLab and LadBible, plus ADHD Chatter podcast

• 53 mins

Price Hike Day, Rhubarbs Revival, Whisky Bandits

Everything you need to know about 'awful April' as prices rise for bill payers.

• 53 mins

Call You and Yours: Awful April

How are you coping with rising costs?

• 53 mins

Fraud Reduction, Motability, Almshouses

The UK’s fraud minister explains how the government is tackling fraud.

• 53 mins