Meeting Myself Coming Back - The letter that taught consumers how to complain - ÃÛÑ¿´«Ã½ Sounds

Meeting Myself Coming Back - The letter that taught consumers how to complain - ÃÛÑ¿´«Ã½ Sounds
The letter that taught consumers how to complain
Esther Rantzen recalls how a draft letter helped viewers realise their consumer rights.